The Brief
The National Council on Problem Gambling (NCPG) leads efforts in promoting responsible gambling, yet their message wasn't sticking. They wanted a strong, impactful social media presence, rooted in authentic and relatable content to inspire better choices for those who may be struggling and emphasises responsible gambling for the casual players.
How We Gave Their Messaging A New Skin
We shifted the conversation away from shame-based prevention to one rooted in empathy, education and empowerment. On Facebook, we created content series that positions NCPG as a trusted counsellor, sharing advice and real-life stories to foster a safe and supportive community. On Instagram, we used Gen-Z storytelling for entertainment series that are playful yet purposeful, highlighting the “red flags” of irresponsible gambling to youth.
Settling The Score
We helped NCPG significantly strengthen its connection across a diverse audience. By delivering a 62% increase in reach on Facebook and a massive 700% jump on Instagram, our strategy proved that preventative messaging is well received with the right delivery.